Privacy Policy

1.1 The Expansion Point (TEP) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian privacy principles contained in the Privacy Act 1988 (cth). This policy sets out how we collect and treat your personal information.

1.2 “personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1 TEP will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. you may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.3 additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1  TEP collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this privacy policy.

4. Use of your personal information

4.1. TEP may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4.2. TEP may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Security of your personal information

5.1. TEP is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

5.2. the transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this privacy policy.

6. Website

6.1. when you visit our website (www.expansionpoint.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

6.2. cookies: we may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as google Adwords. These ads may appear on this website or other websites you visit.